Managers losing good staff
Your numbers are fine. Your best person just resigned, and you never saw it coming.
Two-day intensive · Kota Kinabalu
The EQ
Advantage
IQ got you hired. EQ decides whether people follow you. In two days, Sabahan HR veteran Adeline Majulin hands people managers the practical emotional-intelligence toolkit that stops good employees from walking out over friction that never had to happen.
- 40+
- Companies trained
- 4.9/5
- Average rating
- 100%
- HRDC-claimable
Who this room is for
For managers whose results run through other people
Team leads managing friction
Two strong performers who cannot work together are quietly costing you a third of your week.
HR and L&D professionals
You are asked to fix culture and retention with tools nobody ever actually trained you on.
High-IQ leaders who baffle people
You are the smartest in the room and somehow the hardest to work for. Let us close that gap.
The honest problem
Your best people do not quit the job. They quit how they feel.
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A high performer hands in notice and calls it a new opportunity, when the real reason was six months of friction you could have defused in one conversation.
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You react in the heat of the moment, send the message you regret, then spend the next week repairing a relationship that did not need to break.
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You can read a spreadsheet in seconds but cannot read the room, so tension builds silently until it costs you a resignation, a client, or a whole team.
The two-day map
Six skills that make people want to stay
Regulate before you react
A practical method to catch the heat-of-the-moment response and choose a better one, every single time.
Read the room, early
Spot the signals of a disengaging employee weeks before the resignation letter, while you can still act on it.
Have the conversation that keeps them
The structure for stay-interviews and honest check-ins that surface friction before it becomes an exit.
Defuse conflict between others
Mediate two clashing performers so you get your week back and they get their working relationship back.
Give feedback people can hear
Deliver the hard truth so it lands as care, not attack, and actually changes the behaviour.
Build a team people do not leave
A 30-day retention rhythm of check-ins and recognition that keeps your best people rooted.
Your trainer
15 years in HR, watching why people really leave
Adeline Majulin has spent fifteen years in human resources across Sabah and Peninsular Malaysia, running hiring, exit interviews, and the hard conversations most managers never see. She has sat with hundreds of employees on their way out and heard the real reasons behind the polite ones. She now trains people managers at over 40 Malaysian companies to catch those reasons early, and keep the people worth keeping.
- HRDC-certified trainer & HR practitioner
- 15 years in HR across Sabah & Malaysia
- Trained people managers at 40+ companies
"Nobody resigns in the exit interview. They resigned months earlier, in a moment you can be trained to see. That moment is the whole job, and it is learnable."
In the room
Day 1 - The read-the-room lab
Live practice
The stay-interview role-play
Cohort moment
Cohort 12 - Kota Kinabalu
Feedback circle
Feedback circle, day two
Day 2
Day 2 - The retention rhythm
What managers say
Fewer resignations, calmer teams
"I caught a resignation before it happened. I had the conversation Adeline taught us, and my best analyst is still on my team today."
"I stopped reacting and started responding. My team noticed the difference in me before I did."
"As an HR lead I have sat through a lot of soft-skills training. This was the first that gave me tools I use every single week."
Two-day seat, one honest price
Choose how you invest in your people
Self-funded
RM1,188
Pay your own way. Two full days, all materials and lunch included. No SST.
- Both full days, live and in-person
- The EQ Advantage toolkit + templates
- Certificate of completion
HRDC-claimable
RM1,388
Claim it through your HRD Corp levy. We handle the paperwork end to end.
- Everything in self-funded
- Full HRDC (SBL-Khas) claim support
- Priority seat + 30-day follow-up call
If day one does not change how you handle your team, tell us at lunch and we refund your seat in full. No forms, no friction.
Only 24 seats
Keep losing good people, or learn to keep them
The room is capped at 24 managers so Adeline can work through real situations with each of you. When the countdown hits zero, early-bird pricing closes.
Before you ask
Questions, answered
Is this really claimable under HRDC?
Yes. The HRDC-claimable seat is eligible for HRD Corp levy claims under SBL-Khas, and our team prepares and submits the paperwork with you from start to finish.
Is emotional intelligence something you can actually teach?
Yes, as a set of practical, repeatable skills, not a personality trait. Every module is a technique you practise in the room and use the next day, not a feeling you are told to have.
What do I walk out with?
The EQ Advantage toolkit, ready-to-use scripts for stay-interviews and feedback, and a 30-day retention rhythm you can run with your team immediately.
What if I need to reschedule?
Message us before the date and we will move your seat to a future cohort at no cost. Full terms are shared on booking.